Notice of Privacy

Fábrica de Soluciones Rak, S.A de C.V., with address located in Bosques de Viena 252, Col. Bosques del Lago. Cuatitlán Izcalli, Estado de México. Zip Code 5476 and with the internet address:, is responsible for the use and protection of your personal data and to this matter we inform you the following:

Collected information

The personal data that you provide via this website o directly through the hiring of online services, in writing and /or telephone, could be:

  • Name
  • IRD number
  • Nationality
  • Address
  • Personal phone number
  • Mobile number
  • E-mail
  • Fiscal data
  • Bank information
  • Commercial references

Information usage

We will use your personal information as follows in order to bring you a better service:

  • Identification and verifying purposes
  • Contact, Marketing and/or Advertising, IT, Purchasing, Invoicing and Collection, Legal Department or Operations and/or Management
  • Offer our products and/or services
  • Take part in promotions and sweepstakes
  • Provide products and/or services required by you
  • Inform of any changes or new products or services offered by the company
  • Quality evaluation
  • Identify history or consumer habits

Shared information.

We could transfer your Personal Data to national or international third parties, subsidiary and affiliated companies; service providers for promotion and merchandising of our products and services; o upon an official authority´s request. It is understood that you have given your authorization to the Personal Data transfer.

The Personal Data that share, could be compiled and stored in a data base exclusive to Fábrica de Soluciones Rak, S.A de C.V., which will not be responsible in respect to the content and privacy policies of any third parties.

Personal Data treatment

You have the right to know, what personal data we are holding, what we are using it for and the usage terms (Access). Likewise, you have the right to apply for amendments to this personal data in case it is not updated, accurate or incomplete (Correction); as for obliteration from out data base when you consider it is not being used in a proper manner (Cancelation); as well as to oppose to the usage of your personal data for any specific purpose (Opposition). These rights are known as ARCO, by its acronym in Spanish. For any of these ARCO rights, you will need to make a request it through the following points of contact:

Telephone: +52 (55) 50161705. Ext. 100.

Or by sending an e-mail to:

The consent for the usage of your personal data could be revoked. However, it is important for you to know that in some cases we won´t be able to conclude your request in an immediate manner, due to the situation that we could be legally obliged to continue sharing your personal data. Also, you must know that for certain purposes, your consent´s revocation will imply that we could not carry on with the service supply requested, or that the commercial relationship must come to an ending.

Privacy Notice update.

The current Privacy Notice could undergo amendments, changes or updates, derived from new legal requirements; our own needs originated from the products or services that we offer; from our privacy notice policy; changes in our business model, or from other reasons. We commit to keep you updated in any changes that the current Privacy Notice could suffer, via this webpage:

Last update: February 2019